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With thousands of 5 star reviews, it's easy to see what people think when all goes well with their project, but how does Frontier show up when things don't go as planned? No one is perfect, therefore, no company is perfect. At Frontier, one of our core values is integrity and we define this as how we strive to show up every day - with honesty and authenticity. Read reviews from customers who have experienced this first hand and see how we lead with integrity.
Your company had the best technical approach when compared to 5 other firms interviewed. Would recommend you also begin offering mold mitigation services and use Benefect DECON 30, an all nature solution that kills mold.
Reps were fine considering limited contact with them.
Brian was very responsive, timely, and did a very good job estimating the work required.
Did a nice job overall but need a bit of attention to detail on a few items, e.g., metal taping and installing condensate line using dry wall screws to support line vice a specially designed staple. Would also recommend your crews you enforce, as a standard operating procedure, use of level 10 masks when spraying closed cell foam. They wore masks but not ones that would keep dangerous vapors out of their lungs. That is a potential health danger waiting for a place to happen. When Roger came by to rework a items a few days later and did a nice job touching up their work.
They cleaned up fine. There is always a bit of debris home owners clean up after works do their job.
You had the best technical approach and were the only ones who offered Wall Caps that allow for termite inspections and rim joist area sealing. Cost was competitive with other companies.
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