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With thousands of 5 star reviews, it's easy to see what people think when all goes well with their project, but how does Frontier show up when things don't go as planned? No one is perfect, therefore, no company is perfect. At Frontier, one of our core values is integrity and we define this as how we strive to show up every day - with honesty and authenticity. Read reviews from customers who have experienced this first hand and see how we lead with integrity.
I graded the area on sales slightly lower because the salesperson told me that an area of the floor that had cracked and sunk would be taken care of. The foreman knew nothing about this and he called the office. The sales person said he couldn't remember saying that. Consequently, it cost me $480 more than the quote.
The cleanup crew could have done a better job of sweeping the gravel spill off my driveway. However, it was late and nearly dark, so.......
Otherwise the crew did a commendable job.
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"Nick,
Thank you for providing great service concerning our foundation evaluation...