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With thousands of 5 star reviews, it's easy to see what people think when all goes well with their project, but how does Frontier show up when things don't go as planned? No one is perfect, therefore, no company is perfect. At Frontier, one of our core values is integrity and we define this as how we strive to show up every day - with honesty and authenticity. Read reviews from customers who have experienced this first hand and see how we lead with integrity.
Morgan Allen and Donald Hill were prompt, knowledgeable, friendly and cheerful and did a good job!
Called for appointment for annual inspection last October, but never received a call back.
I met Layne Gebers at a home show in Paducah in 2006 or 2007 and was intrigued by the Crawl Space Encapsulation System. I had my crawl space encapsulated in 2007. However, I continued to have water getting into the space from somewhere, and called FBS for help. Service tech 'John' responded in December and determined a need for some trenching and drainage tile and said he'd send a formal proposal when he got back. By early March I still had not heard from FBS, so I called again. Layne paid a visit on March 17th and designed a fix, which eventually included excavation, perforated pipe, grading, drains and cement, but that took care of the problem, it's been good ever since.
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