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With thousands of 5 star reviews, it's easy to see what people think when all goes well with their project, but how does Frontier show up when things don't go as planned? No one is perfect, therefore, no company is perfect. At Frontier, one of our core values is integrity and we define this as how we strive to show up every day - with honesty and authenticity. Read reviews from customers who have experienced this first hand and see how we lead with integrity.
The only problem was that after I got a call to confirm the work dates, I recieved 2 more calls wanting to confirm again.
Freddie explained very clearly on what was happing to the foundation and the process that was needed to repair.
All involved, Mike, Brooks, Sergio, and Matt was very professional and kept me upto date on the progress. They ran into a issue with an underground pipe but was able to work around it to make the repair.
The competition's explanation of the work that needed to be done did not deal with the issue of the foundation sinking. Freddie's explanation made more sense.
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