Basement Waterproofing Customer Testimonial from H W. in Nashville, TN

We had a sump pump installed by Frontier Basements Systems in 2004 after our home was flooded with a few inches of water. In 2010 we were massively flooded but this time with with 5 feet of water in our walk out basement. After the small 2004 flood we had ready to use sand bags, waterproof door panels etc. to try and keep the water out in the 2010 flood. Unfortunately we had sandbags for 3.5 feet but not 5 feet. When the water receded I expected to find my basement full of water. After all the sandbags had done a good job keeping the water out until we ran out of bags and the water came over the top so I assumed the water would be held in our home by the same sandbags. Incredibly though when I made it back to our home a few hours past the peak of the flooding our sump pump had completely emptied the water out. We literally had stranded and dying fish in our home but we were able to walk right in and start cleaning up thanks to our sump pump. So keep up with your annual maintenance, it is a silent sentry, but it will really be there when you need it most. Earlier this week Jason came out for our annual service. He did a great job cleaning it, making sure it works, etc. he clearly explained what he was doing etc. and we know it is working and ready for the day we may need it again (but let’s hope that day isn’t any time soon!).