Testimonials for Frontier Foundation & Crawl Space Repair

"Mike, Robert and Lu did a great job showed up early and got the job done quickly. Really happy with the results."

"Shout out to Jovon, he came out to our house last week to level a concrete patio for us. He was both very professional and courteous. gave me a an explanation of what and how he was going to do the work. While he was working he continued to explain what was happening throughout the whole process. If Jovon comes to your house you have nothing to worry about!!"

"I had a service technician come out to do an estimate to take care of some standing water in my crawl space. The technician came out and took pictures and explained all their products and services in great detail for me. He also explained how everything would be installed and all the warranty information.Even though I did not purchase their services right away, the technician did seal my crawl space for minimal cost to me to prevent further damage. Amazing customer service is what you can expect from these folks."

"I just recently had a Water Guard system installed in my 1500 sq. finished basement and while I can't say it was a clean or easy job, it was an overall very good experience and I'm glad I chose Frontier Basement Systems to do the job. I chose them after struggling with foundation water and doing a great deal of research. I worked with 2 foremen - Hermes & Gumaro and their crews and they were respectful of myself and my home and did a very difficult job professionally and efficiently. Customer Service follow-up throughout the project was top notch as well as after the job was completed. I recently had an additional back-up pump installed by Service Technician Donald Hill and he was TREMENDOUS! Very knowledgeable and spent time explaining the entire system to me so I could troubleshoot any issues that may come up (I like to be prepared!). I would definitely recommend this company to you."

"We really enjoyed working with Frontier. From the estimate with packet of information that made it clear what to expect- to the install, all was a great experience! They even were able to come out earlier than planned and got the job done just in time before the next rain storm. We were thrilled to not have to mop up water out of our basement.The crew and foreman FERNANDO MENDOZA were friendly, very professional and did a great job! Thank you all for making this a great experience!"

" Carlos and his crew were awesome! All 3 men were so polite, informative, timely, and hard-working! I highly recommend Frontier and couldn’t be more pleased with the work that was done. They showed up on time, completed the work promised, walked me through the project and cleaned up as if they had never been here!"

"You can put all the right ingredients into a cake and still have to start over. These guys know how to do things right. Our utility bills have shrunk (most times by 2), the critters and bugs and spiders -etc - are almost non-existent due to the crawl space being sealed, the wood and laminate floor is warm in winter and cool in summer...........did I mention the utility bills? I highly recommend these guys. (The work was done in November, no jumping to conclusions here)"

"Frontier did an awesome job working with me on the perfect basement waterproofing system for my house. From the site survey and system options to the installation of the actual system (a combination of WaterGuard and DryTrak), their team of experts performed at a professional level throughout. Even after the terms of the contract were settled and Santos (and crew) were installing the system, an issue was identified early during floor demolition and the installation team notified me immediately. With some minor system modifications and installation techniques, they were back in business with the install and still managed to complete the job within their estimated 2.5 days. I was highly impressed with their patented water proofing systems, their knowledgeable sales professional, and their experienced installation team. Overall, I would rate Frontier Basement Systems a 5 out of 5 stars!!! GREAT JOB GUYS!!!"

"An exceptional team, Craig was very knowledgeable and helpful. He and his team, Jorge and Alex were friendly and efficient. They had great communication as well to let me know when they would arrive and how long they would take."

"Matt, Brennan, Jessica were highly professional."

"We recently bought our first home. It is nearly 100 years old, so we fell in love with the charm of the original features, but quickly found out we did NOT love the "charm" of no insulation! Frontier Basement Systems was quick to help us remedy this issue with the absolute BEST solution for our home's (and budget's) needs. The appropriately-named Dr. Energy Saver Super Attic has made our house a comfortable home throughout the year and saved us loads of money on our energy bills. To top it off, the crew was accommodating to our schedule, able to complete the job in just one weekend, and incredibly thoughtful and cleaned up not just at the end of the job, but at the end of each day of work. We couldn't be happier and can't wait to contact Frontier Basement Systems for the next project -- crawlspace, here we come!!"

"Elijah and the crew were great! So helpful and excellent communication. We are very happy with our waterguard system. Definitely recommend!!!"

The business is one of the best run companies from the top down. We had a remarkable experience from personally talking to the president to working with the installation crew. Great Team!

"Our experience with Frontier Basement Systems has been positive from start to finish. My husband and I had a couple of other companies come over and assess, but Tim Sapp from Frontier was, by far, the most down-to-earth, personable and kind, which was why we decided to go with Frontier. It was a quick and easy decision once we met with Tim. Tim spent over 2 hours in our home during the first visit, inspecting our house and sharing his recommendations. The staff at Frontier is very organized. We were given paperwork, a schedule, follow-up calls and everything that was needed during the weeks leading up to the actual project. My husband and I had many phone conversations with Tim. Tim almost always answered his phone, and if he was in a meeting or on another project, he always returned our calls very promptly. Throughout the entire process, he has been of great assistance, and offering assurances along the way. Even after the project, I’ve had 3 different conversations with Tim – 2 questions regarding new construction, and 1 question about an issue with the website not working when I tried to vote for Lael for the “Wow Service Award”. Tim never seemed to mind answering his phone after hours or even on weekends, even when we were just planning on leaving a quick message for him to call us back the following Monday morning. The customer service has been exceptional – and also from Lael and the crew. Lael is very personable and caring, and he has shown exceptional leadership during the course of this project. I noticed that he wouldn’t ask his crew to do anything that he, himself, wouldn’t do. For example, at one point he immersed the entire upper part of his body down into a deep hole in order to adjust a plate (which I don’t think many people could handle – myself included). Lael was also kind and down-to-earth, as was everyone in the crew. I was always greeted with a smile by crew members, and they would always take time to explain what they were doing, if I was curious about the process. These guys worked their butts off for 3 days – with a positive attitude. They even cleaned up after themselves. They all worked together as a team. Tim and Lael always seemed to communicate very efficiently with each other, even though they would be at different sites, and Lael and his crew seemed to communicate with each other very effectively, which created supreme efficiency. We want to vote for LAEL for the “Wow Service Award”. His name wasn’t on the website listed under “foreman”, so that’s why we’re mentioning here. LAEL = WOW SERVICE AWARD"

"Fernando and his team were professional and efficient. Everything is as promised, the site is clean, and everything was explained well. I heartily recommend their work."