Testimonials for Frontier Foundation & Crawl Space Repair

Morgan did a great job explaining everything and cleaning up.  He has been out twice and each time was very informative and making sure we were taking care of.  Thanks again, 

Janine was very nice to talk to and we have enjoyed doing business with Frontier Basement Systems

"Great crew. Really liked the fact that no one showed any anger or used foul language. They worked well together."

The work done was great!

Office staff was very courteous, Sales reps was polite and honest, crew was fantastic. Frontier can always use me as a reference.

Layne can actually "think like water" - and thats exactally what I needed when my house and garage seemed terminally damp. When he guarantees a basement will be dry - its 100% certain that you have chosen the man for the job. It may seem like a lot of money - but the long-term effects are worth far more than it costs: a dry foundation, mold elimination, clean smells, and a structure that will last forever. That's a rewarding return on your investment.

Arrived on time and the crew kept us updated about the project through the entire process.

Our experience with Frontier Basement Systems has been positive from start to finish. My husband and I had a couple of other companies come over and assess, but Tim Sapp from Frontier was, by far, the most down-to-earth, personable and kind, which was why we decided to go with Frontier. It was a quick and easy decision once we met with Tim. Tim spent over 2 hours in our home during the first visit, inspecting our house and sharing his recommendations. The staff at Frontier is very organized. We were given paperwork, a schedule, follow-up calls and everything that was needed during the weeks leading up to the actual project. My husband and I had many phone conversations with Tim. Tim almost always answered his phone, and if he was in a meeting or on another project, he always returned our calls very promptly. Throughout the entire process, he has been of great assistance, and offering assurances along the way. Even after the project, I’ve had 3 different conversations with Tim – 2 questions regarding new construction, and 1 question about an issue with the website not working when I tried to vote for Lael for the “Wow Service Award”. Tim never seemed to mind answering his phone after hours or even on weekends, even when we were just planning on leaving a quick message for him to call us back the following Monday morning. The customer service has been exceptional – and also from Lael and the crew. Lael is very personable and caring, and he has shown exceptional leadership during the course of this project. I noticed that he wouldn’t ask his crew to do anything that he, himself, wouldn’t do. For example, at one point he immersed the entire upper part of his body down into a deep hole in order to adjust a plate (which I don’t think many people could handle – myself included). Lael was also kind and down-to-earth, as was everyone in the crew. I was always greeted with a smile by crew members, and they would always take time to explain what they were doing, if I was curious about the process. These guys worked their butts off for 3 days – with a positive attitude. They even cleaned up after themselves. They all worked together as a team. Tim and Lael always seemed to communicate very efficiently with each other, even though they would be at different sites, and Lael and his crew seemed to communicate with each other very effectively, which created supreme efficiency. We want to vote for LAEL for the “Wow Service Award”. His name wasn’t on the website listed under “foreman”, so that’s why we’re mentioning here. LAEL = WOW SERVICE AWARD

My basement was waterproofed by installers Fernando and Jose. They were professional, kind, and hard working. The job looks great!

Mark was great.He had a great presentation and a great guy also.He was on time, called on the way Inspection and presentation went fantastic. We are trying to do major renovation on an older store We collected several quotes to see if it was salvageable and our project doable. 

Extremely happy with service. Morgan is a hard worker. He arrived early and helped with every question I had. He suggested I add one more smart jack and I will make my decision soon.

Cody was professional & explained the whole process thoroughly. Excited to get started.

Extremely pleased with the service and the work! The crew arrived early, answered every question he had and updated me on progress. Gumaro and his crew are the hardest working crew I've ever seen. They worked straight through and never stopped until it was finished. Love the entire company!!

Nick provided great service, loved the experience, and the entire presentation!

Crew did an excellent job cleaning up. Ben Flowers (inspector) was professional, knowledgeable, and patient. Ben was the reason we went with Frontier.