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With thousands of 5 star reviews, it's easy to see what people think when all goes well with their project, but how does Frontier show up when things don't go as planned? No one is perfect, therefore, no company is perfect. At Frontier, one of our core values is integrity and we define this as how we strive to show up every day - with honesty and authenticity. Read reviews from customers who have experienced this first hand and see how we lead with integrity.
Over the past 12 months I've done extensive research to find the best solutions for issues in the basement of the home I bought in 2017. The carbon fiber pillars were the best solution for dealing with two basement walls that had long horizontal cracks, showing that the wall was beginning to bow inward (not good!) The carbon fiber pillars will stop this, and the installation process went very smoothly. They did a great job removing and replacing the basement stairs, and generated minimal dust (thanks to expert use of a shop vac while sanding off all paint layers on the cinder block walls). I'm very happy with the customer service, their overall communication, and with Jesus. Job well done!
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It was so great to deal with a trustworthy salesperson, Chad (who did not try to sell me...