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With thousands of 5 star reviews, it's easy to see what people think when all goes well with their project, but how does Frontier show up when things don't go as planned? No one is perfect, therefore, no company is perfect. At Frontier, one of our core values is integrity and we define this as how we strive to show up every day - with honesty and authenticity. Read reviews from customers who have experienced this first hand and see how we lead with integrity.
Rachel Mitchell was very quick to respond to all my questions and was very informative with her answers.
Jesus was respectful of our weird requests (due to our large dogs) and was happy to answer any questions I asked along the way. He took good care of us and our crawlspace.
Jesus cleaned the space very well. There is nothing but a clean, white, moisture free space now and we appreciate it.
We reached out to a couple different companies and this one seemed to be the best value for the price. The sales pitch was professional, informative, and easy to understand. Everybody I've dealt with from start to finish has been professional and happy to help. Customer service is HUGE these days (because it is pretty much obsolete) and Frontier Basement Systems provides GREAT customer service throughout the entire process.
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